Please reach us at eventheskin@gmail.com if you cannot find an answer to your question.
Please arrive with clean skin (minimal to no makeup) and avoid strong actives, retinols, or sun exposure for 24 hours prior.
We’ll review your goals and provide personalized recommendations during your consultation.
Yes! If you’re considering treatment the same day, please book the “Undecided Treatment” option.
This ensures enough time is reserved for both your consultation and treatment.
Yes. A $50 deposit is required to secure all new client appointments.
This deposit will be applied toward your treatment at your appointment or can be used toward a product purchase on the day of your consultation.
If no treatment or purchase is made within 30 days, the deposit will be applied as a consultation fee for the time and expertise provided.
Some treatments are not safe during pregnancy or breastfeeding.
Please inform us during your consultation so we can recommend safe and appropriate options.
Homecare is crucial for long-lasting results.
During your consultation, we’ll provide a personalized skincare routine and recommend follow-up treatments to maximize and maintain your results.
Yes! Gift certificates are available for purchase in-store only.
At this time, we do not offer treatment packages. Please visit us at the clinic to select and purchase a gift certificate.
If you arrive late, we will do our best to accommodate you.
However, your treatment may be shortened or rescheduled to avoid impacting the next client’s appointment.
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.
Respecting this policy allows us to provide every client with dedicated time and attention.
All skincare products are medical-grade and final sale.
Once products leave the clinic, they cannot be returned or exchanged.
Our team is happy to guide you in selecting the products most appropriate for your skin during your consultation.